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常柴举办海外服务能力提升专项培训

2024-06-07 09:05:10 来源:常柴 阅读量:12872 评论

导读:近期,由常柴人力资源部牵头,聘请公司内部师资力量,开设了柴油机维修实操、授课表达能力、英语日常口语、东南亚风俗礼仪等系列有针对性的培训课程。

  【农机网 明星企业】为进一步增强员工的海外服务意识,提升服务人员的专业维修技能、跨文化沟通、国际商务礼仪、市场拓展、风险管控等能力,近期,由公司人力资源部牵头,聘请公司内部师资力量,开设了柴油机维修实操、授课表达能力、英语日常口语、东南亚风俗礼仪等系列有针对性的培训课程。公司技术中心、多缸机厂等部门、制造厂的海外服务储备人员参加了培训。
 
海外事业部副部长顾海霞(左一)介绍东南亚风俗礼仪
 
  在5月31日下午的培训中,海外事业部副部长顾海霞给学员们详细介绍了东南亚的风俗礼仪,教授了一些英语日常沟通中的便捷用语以及与柴油机相关的专业词汇,并对手机APP翻译软件的正确使用进行了精心讲解。人力资源部部长林威就公司新出台的《员工出国(境)管理办法》相应审批流程、管理要求和补助标准进行了解读,演示了如何运用新HR系统教育培训模块进行手机端在线学习,并动员大家发扬常柴主人翁精神,勇于担当、乐于奉献,积极主动投身于公司海外服务工作,为公司更好地开拓海外市场、增强服务能力、提升客户口碑贡献自己的力量。
 
  当天授课结束后,参加培训的海外服务储备人员结合自身工作中存在的困惑与授课老师进行了深入交流,大家还专门建立了微信工作群,以便后续及时沟通、反馈问题、分享经验。
 
  通过此次系列培训,进一步提升了公司海外服务人员的专业素质,从而为建立和完善公司海外服务人才库,进一步增强公司的国际竞争力做好有力保障,为进一步拓展公司的海外业务提供了有力支持。(单忠明/文并摄)
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