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【极飞科技】全面起航！25个直营服务站、56组移动服务站到齐！

2022-03-31 09:34:10 来源：极飞科技 阅读量：20050 评论

导读：前春耕任务重，给我们用户的设备服务保障不能落下。经过前段时间的筹备，极飞全新服务体系终于在 3 月基本完成落地，全国 25 个直营服务站均正式投入运营，开始承接大家的设备维护保养需求。同时，56 组移动服务站也正式发车，奔赴到安徽、江苏、山东等当前春耕第一线，在田间地头为大家做好维修保养服务。

　　【农机网 明星企业】 当前春耕任务重，给我们用户的设备服务保障不能落下。经过前段时间的筹备，极飞全新服务体系终于在 3 月基本完成落地，全国 25 个直营服务站均正式投入运营，开始承接大家的设备维护保养需求。同时，56 组移动服务站也正式发车，奔赴到安徽、江苏、山东等当前春耕第一线，在田间地头为大家做好维修保养服务。
 

 

 

　　根据农业农村部农业机械化管理司“稳粮保供，提质护农”的倡议，为农机用户提供质量过硬、稳定高效的智能农机设备，以及提供完备、及时的设备维修保养服务，就是我们当前春耕期间的首要任务。我们已经准备好，用更全面、更专业、更及时的服务让大家能够用好极飞的农业无人机、农机自驾仪等设备，无后顾之忧。
 
直营服务站全面起航助春耕
 

　　在过去的几天，随着我们新疆奎屯、巴州的直营服务站举行了开业起航仪式，标志着我们全国 25 个直营服务站都已经完成筹备工作，全部正式投入运营了。直营服务站旨在为大家提供专业规范的售后服务之余，还希望成为大家相互间技术、经验交流的地方，共同探讨提高农业生产效率的最佳实践。
 
　　新疆奎屯直营服务站
 
　　地址：新疆维吾尔自治区伊犁哈萨克自治州奎屯市北京路街道独山子石化工业园区迎宾大道 12 号大华汽车城内 11 栋
 

 

　　奎屯直营服务站是新疆三个直营服务站之一，近日正式投入运营，为当地用户做好维修保养等服务。
 

　　奎屯直营服务站也是统一配置专业的工程师检修工位，站长向客户讲解具体在这里会进行的工作。
 
　　新疆巴州直营服务站
 
　　地址：新疆巴音郭楞蒙古自治州尉犁县 218 国道以西、液化气站以南
 

 
　　巴州直营服务站的全体人员已经准备就绪，为新一年的棉花种植季做更充足的售后保障服务。
 

 
　　巴州直营服务站驻站辅导员郑涛(左)为客户讲解全新服务体系的运作模式，大家很期待本次服务的升级。
 
　　在我们的直营服务站里，将会给大家提供三大服务项目——极加服务、全能升级服务、全面保养服务，都已上线并持续接受大家的预约。服务期内无人机在正常作业下出现故障造成结构件、易损件损坏时，可获不限额度、不限次数、不设免赔件服务。设备故障保证 4 小时内快速维修，并提供超距超时补偿，并提供 6000 台备用产品，保障大家在农忙时期的即时作业需求。
 
移动服务站田间地头不掉链
  
 
　　作为全新服务体系在农业前线的渗透，我们的极飞移动服务站将在农忙时期灵活部署在农业区域内用户作业比较密集的地方。根据大家往年作业量和作业周期进行综合分析，得出需要部署移动服务站的地点，并随着时间推移，让移动服务站根据用户作业区域的变化，一起转移。
 
　　比如现在 3 月份春耕的时期内，江苏、山东、安徽、湖北等区域有密集的农事作业，我们的移动服务站将会在除了有直营服务站覆盖的区域外，进行驻点。随着春耕由南向北开展，移动服务站也会逐步向北转移，去往河南、陕西、新疆等正在进行农事的区域。让正在进行春耕作业的用户 100 公里内能够触达到任意服务网点，保证关键时刻维修保障不会掉链子。
 
 
　　实时的移动服务站和具体直营服务站的网点分布即将上线，到时候大家就可以通过公众号或者极飞农服 App 查询到周边最近的服务站。具体上线日期请持续留意公众号推文或用户社群里的通知。
 
　　根据农业农村部近日下发的通知，要求各级农业农村部门统筹抓好疫情防控和春耕生产工作，不误农时春耕备耕，打牢全年粮食丰收基础。我们派出 56 组移动服务站到田间地头，就是为了让大家专注忙春耕，同时，减少因为设备维修需求造成的长途奔波，以省去不必要的人口流动。让充足的设备物资支援到春耕前线，才能不耽误时间，提高春耕效率。
 
　　极飞服务负责人 程勇：

 
　　一小步，一大步。直营服务站，移动服务站的建成运营，是极飞服务升级的第一步。万事开头难！感谢所有关心支持极飞服务的用户和朋友们，感谢你们对于刚刚起步的极飞直营服务的宽容和理解。持续地改善流程，不断地提升用户的体验，脚步永不停歇。
 
　　接下来，我们将与大家一起，打好春耕中的重点战役——小麦“一喷三防”，做好小麦灌浆期的病虫害防治，力促夏粮稳产提质，用全面的服务，支持你丰收的事业。

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